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Important Rules

By operating a secure, streamlined process, we achieve complete protection of your payments efficiently, smoothly, and at extremely low cost (according to the conditions you set and agree).But we can only do so by setting certain rules - if you do not keep to these rules, we cannot normally deal with you at all, and you may incur significant expense.

1

You cannot make payment on behalf of another party

We strictly forbid third party payments and third party transactions.

2

You cannot receive payment on behalf of another party

We strictly forbid third party payments and third party transactions.

3

Payments to us must only be from your cryptocurrency wallet/bank account

The payment cannot travel via any other party. Likewise, payments we make to you will only be made directly to your registered bank account.

4

The underlying transaction must be fully on your behalf - we will not accept a transaction where you are acting (even partly) for another party

You cannot act as a nominee or an agent or on behalf of another in the transaction underlying your payment - the transaction must be fully on your behalf. When you instruct us to make payment to the other party in your transaction, you will also have to pay a penny or cent to us (often refundable) from your account to confirm the instruction - it is particularly important to quote the correct unique payment reference with that penny/cent payment. In the event that you do not understand any of the rules stated, please endeavor to reach out to Support.

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